Terms of Service
Effective Date: September 28, 2026
Welcome to Wagicay . These Terms of Service (“Terms”) govern your access to and use of the website https://www.wagicay.com/ (the “Site”) and your purchase of products through the Site.
By accessing the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. Please read them carefully before using the Site or placing an order.
1. Company Information
The Site is operated by:
Company Name: Shenzhen Wanyu Chengda Technology Co., Ltd.
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, China
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Working Hours: 9:00 AM – 6:00 PM
For any questions regarding your order, products, returns, refunds, or these Terms, please contact us using the information above.
2. Scope of These Terms
These Terms apply to your use of the Site and to contracts formed between you and Shenzhen Wanyu Chengda Technology Co., Ltd. for products purchased through the Site.
“Products” means the goods displayed and offered for sale on the Site.
We reserve the right to update or modify these Terms when necessary in accordance with applicable laws and regulations. The updated Terms will be published on the Site and will become effective from the stated effective date.
3. Eligibility and Use of the Site
By using the Site, you represent that you have the legal capacity to enter into a binding agreement under the laws applicable to you.
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You must not:
Use the Site for fraudulent, unlawful, or unauthorized purposes;
Attempt to interfere with the normal operation or security of the Site;
Introduce viruses, malicious code, or other harmful technology;
Copy, reproduce, distribute, modify, or commercially exploit Site content without authorization;
Use automated systems to collect or extract information from the Site without our prior written permission;
Provide false, misleading, or fraudulent information when placing an order.
We reserve the right to restrict or suspend access to the Site where reasonably necessary to protect the Site, our customers, or our legitimate interests, subject to applicable law.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, dimensions, photographs, colors, prices, and other information displayed on the Site are accurate and up to date.
However, minor differences may occur between product images and the actual product, including differences in color, texture, packaging, or appearance due to photography, lighting, screen settings, manufacturing processes, or product updates.
Such minor differences do not affect the essential functionality or quality of the product.
If a product is materially different from its description or does not conform to applicable quality requirements, you may exercise your rights in accordance with applicable laws and our return and refund policies.
5. Product Availability
All products are subject to availability.
We may limit the quantity of products that may be purchased by a single customer or household where reasonably necessary, including in circumstances involving unusually large orders, suspected fraudulent activity, resale activity, or limited inventory.
If we are unable to fulfill an accepted order, we will notify you as soon as reasonably practicable and provide an appropriate refund for any amount already paid for the unavailable product.
6. Orders and Contract Formation
When you place an order through the Site, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily mean that the order has been accepted.
The sales contract is formed when we confirm that the order has been accepted or when we dispatch the ordered products, unless otherwise required by applicable law.
We reserve the right to refuse or cancel an order where permitted by law, including in cases involving:
Obvious pricing or product information errors;
Product unavailability;
Suspected fraud or unauthorized transactions;
Technical errors affecting the order;
Abnormally large or unusual orders;
Violations of these Terms.
If an order is canceled after payment has been received, we will refund the amount paid for the canceled order through the applicable payment method, subject to applicable law.
7. Order Information
You are responsible for ensuring that the information provided when placing an order is accurate and complete, including your name, shipping address, email address, telephone number, and payment information.
If incorrect information provided by you causes a delivery failure, additional shipping costs, or other reasonable expenses, you may be responsible for such costs to the extent permitted by applicable law.
Please contact us as soon as possible if you need to correct your order information.
8. Prices and Payment
Product prices are displayed on the Site at the time of purchase.
Unless otherwise stated, the applicable price is the price displayed when you place your order.
We reserve the right to change product prices at any time before an order is accepted. Price changes will not affect orders that have already been accepted, except where otherwise required by law.
We may accept payment methods displayed on the Site, which may include credit cards, debit cards, PayPal, and other third-party payment services.
You authorize the applicable payment provider to process the payment associated with your order.
If a payment is declined, reversed, or otherwise cannot be completed, we may suspend or cancel the relevant order.
9. Delivery and Shipping
We will arrange delivery to the shipping address provided during checkout.
Estimated delivery times are provided for reference and may vary depending on the destination, shipping method, customs procedures, weather, carrier conditions, public holidays, and other circumstances.
Unless otherwise stated, delivery estimates are not guaranteed delivery dates.
For international orders, the recipient may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country or region, where applicable.
We are not responsible for delays caused by customs authorities, carriers, natural disasters, governmental measures, or other circumstances beyond our reasonable control.
If an order is returned to us because the recipient provided an incorrect address, refused delivery, or failed to complete required customs procedures, we may contact the customer to arrange further delivery or refund options.
10. Transfer of Risk
Unless otherwise required by applicable law, responsibility for the product will transfer to you when the product is delivered to the shipping address or recipient designated in your order.
Where applicable law provides different consumer protections, those statutory rights will prevail.
11. Returns, Refunds and After-Sales Service
Our return and refund procedures are described in our Return Policy and Refund Policy, which form part of these Terms.
If you receive a product that is defective, damaged during delivery, materially inconsistent with its description, or otherwise fails to meet applicable quality requirements, please contact us promptly after receiving the product.
When contacting us, please provide:
Your order number;
Your name and contact information;
A description of the issue;
Photographs or videos showing the relevant problem, where appropriate.
Depending on the circumstances and applicable law, we may provide repair, replacement, refund, or another legally appropriate remedy.
Nothing in these Terms is intended to exclude or restrict any mandatory rights or remedies that consumers have under applicable laws.
12. Cancellation of Orders
If you wish to cancel an order, please contact us as soon as possible at:
Email: wagicay@protonmail.com
We will determine whether cancellation is possible based on the status of the order.
If the order has not been processed or shipped, we will make reasonable efforts to cancel it where possible.
If the order has already been shipped, you may need to follow the applicable return procedure.
Any refund resulting from an approved cancellation will be processed in accordance with our applicable refund policy and applicable law.
13. Product Warranty and Legal Rights
Products sold through the Site are subject to applicable product quality requirements and statutory rights under the laws applicable to the transaction.
Where a product is subject to a specific warranty, the applicable warranty information will be provided with the product or on the relevant product page.
Nothing in these Terms limits any mandatory statutory warranty or consumer protection rights that cannot legally be excluded or waived.
14. User Responsibilities
You agree to use products purchased through the Site in accordance with applicable instructions, warnings, and intended purposes.
You should carefully read product instructions and safety information before using a product.
We are not responsible for damage resulting from misuse, unauthorized modification, improper installation, failure to follow instructions, or use contrary to the product’s intended purpose, except where liability cannot legally be excluded or limited.
15. Intellectual Property Rights
Unless otherwise stated, all content on the Site, including text, product descriptions, photographs, graphics, logos, trademarks, page layouts, icons, videos, software, and other materials, is owned by or licensed to Shenzhen Wanyu Chengda Technology Co., Ltd. or its relevant rights holders.
Such content is protected by applicable intellectual property laws.
You may access and use Site content for personal, non-commercial purposes in connection with using the Site and purchasing products.
Without our prior written authorization, you must not:
Reproduce or republish Site content;
Sell, license, or commercially exploit Site content;
Modify or create derivative works from Site content;
Systematically download or collect Site materials;
Use our trademarks, logos, or branding in a manner that may cause confusion.
16. User-Submitted Content
If you submit reviews, comments, photographs, feedback, or other content to the Site, you represent that you have the necessary rights to submit that content and that the content does not violate applicable laws or the rights of any third party.
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish such content for operating, improving, and promoting our services.
We reserve the right to remove user-submitted content that violates applicable laws, these Terms, or the rights of others.
17. Privacy and Personal Information
We may collect and process personal information in connection with your use of the Site and purchase of products.
We will process personal information in accordance with applicable personal information protection and data security laws and regulations, including applicable requirements concerning the collection, use, storage, and protection of personal information.
Please refer to our Privacy Policy for information about how we collect, use, store, and protect personal information.
18. Third-Party Services and Links
The Site may contain links to or integrations with third-party websites, payment services, logistics providers, social media platforms, or other services.
Third-party services are operated independently from us and may be subject to their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party services except to the extent required by applicable law.
19. Website Availability
We will make reasonable efforts to maintain the availability and security of the Site.
However, temporary interruptions may occur due to maintenance, upgrades, technical failures, telecommunications problems, cyber incidents, force majeure events, or other circumstances beyond our reasonable control.
We do not guarantee that the Site will always be available, uninterrupted, secure, or completely free from errors.
20. Prohibited Activities
You must not use the Site to:
Violate applicable laws or regulations;
Infringe intellectual property, privacy, or other rights of third parties;
Conduct fraudulent transactions;
Interfere with the Site or its security systems;
Attempt to gain unauthorized access to accounts, systems, or data;
Upload malicious software or harmful code;
Use the Site for activities that may damage our business, customers, or service providers.
We may take reasonable measures to protect the Site and our legitimate interests where prohibited activities are detected.
21. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
Natural disasters;
Severe weather;
Epidemics or public health emergencies;
War, armed conflict, or civil unrest;
Government actions or restrictions;
Transportation disruptions;
Labor disputes;
Telecommunications or network failures;
Cybersecurity incidents;
Power outages;
Customs or border restrictions;
Other events that could not reasonably have been anticipated or prevented.
We will make reasonable efforts to minimize the impact of such events and resume performance as soon as reasonably practicable.
22. Limitation of Liability
To the maximum extent permitted by applicable law, we will be responsible for direct losses caused by our breach of these Terms, negligence, or other legally attributable conduct.
We will not be responsible for losses that are not reasonably foreseeable at the time the contract was formed, except where such limitation is prohibited by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability arising from intentional misconduct where such liability cannot be excluded under applicable law.
23. No Waiver
If we do not immediately enforce any right or provision under these Terms, this does not mean that we waive that right.
Any waiver must be made in accordance with applicable law.
24. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.
The invalid provision will be interpreted or replaced, where legally possible, by a valid provision that most closely reflects its original purpose.
25. Assignment
We may transfer or assign our rights and obligations under these Terms where permitted by applicable law.
Such transfer will not affect your statutory rights.
You may not transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
26. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the People’s Republic of China, to the extent applicable.
Where mandatory consumer protection laws of the country or region in which you reside apply to your transaction and cannot legally be excluded, those mandatory provisions will continue to apply.
27. Dispute Resolution
If you have a complaint or dispute regarding an order or our services, please contact us first so that we can attempt to resolve the matter amicably.
You may contact us at:
Email: wagicay@protonmail.com
Mobile: +86 13005435404
If the dispute cannot be resolved through communication, either party may pursue available legal remedies through a competent court or other legally available dispute-resolution mechanism.
Any dispute shall be handled in accordance with applicable laws and the jurisdiction rules that apply to the relevant transaction.
28. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, applicable laws, or regulatory requirements.
When we make material changes, we will take reasonable steps to notify users through the Site or other appropriate means where required by law.
The updated Terms will take effect on the effective date stated at the beginning of the revised Terms.
29. Entire Agreement
These Terms, together with our Privacy Policy, Return Policy, Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Site and purchase of products, except where otherwise required by applicable law.
If there is a conflict between these Terms and a mandatory provision of applicable law, the mandatory legal provision will prevail.
30. Contact Us
If you have any questions regarding these Terms, your order, our products, or our services, please contact us:
Shenzhen Wanyu Chengda Technology Co., Ltd.
Website: https://www.wagicay.com/
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, China
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Working Hours: 9:00 AM – 6:00 PM