Privacy Policy
Effective Date: September 28, 2026
Welcome to Wagicay .
This Privacy Policy explains how Shenzhen Wanyu Chengda Technology Co., Ltd. (“Wagicay ,” “we,” “us,” or “our”) collects, uses, stores, protects, and otherwise processes personal information when you visit or use our website, https://www.wagicay.com/ (the “Website”), purchase our products, contact us, or otherwise interact with us.
We respect and protect your personal information and are committed to processing personal information in accordance with applicable laws and regulations of the People’s Republic of China, including the Personal Information Protection Law of the People’s Republic of China, the Data Security Law of the People’s Republic of China, the Cybersecurity Law of the People’s Republic of China, the Regulations on Network Data Security Management, and other applicable laws and regulations.
Please read this Privacy Policy carefully to understand how and why we process your personal information and how you may exercise your rights.
1. Who We Are
The personal information processor responsible for your personal information is:
Company Name: Shenzhen Wanyu Chengda Technology Co., Ltd.
Website: https://www.wagicay.com/
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Working Hours: 9:00 AM – 6:00 PM
For privacy-related questions, requests, complaints, or other matters concerning your personal information, please contact us using the information above.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information that we collect and process when you:
Visit or browse our Website;
Create or use an account;
Place an order or purchase products;
Make payments;
Provide shipping or billing information;
Contact our customer service;
Subscribe to marketing communications;
Submit reviews, feedback, surveys, or other information;
Participate in promotions, contests, or other activities;
Communicate with us through email, telephone, social media, or other channels; or
Otherwise interact with Wagicay .
This Privacy Policy does not apply to third-party websites, applications, services, or platforms that may be accessible through links on our Website. Those third parties are responsible for their own privacy practices, and we recommend that you review their privacy policies before providing personal information.
3. What Personal Information We Collect
We collect personal information only to the extent reasonably necessary for the purposes described in this Privacy Policy.
Depending on how you interact with us, we may collect the following categories of personal information.
3.1 Identity Information
This may include:
First name;
Last name;
Username or account information;
Other information necessary to identify or manage your account.
3.2 Contact Information
This may include:
Email address;
Telephone or mobile number;
Billing address;
Shipping address;
Postal address; and
Other contact information you voluntarily provide.
3.3 Order and Transaction Information
When you purchase products from us, we may collect information relating to your transaction, including:
Products purchased;
Order number;
Order date;
Order amount;
Shipping and delivery information;
Returns, refunds, and exchanges;
Customer service records; and
Other information necessary to complete and manage your order.
3.4 Payment Information
Depending on the payment method you choose, we or our payment service providers may process information necessary to complete your payment.
We may receive limited payment-related information, such as:
Payment status;
Transaction reference;
Payment method;
Partial payment card information; or
Other transaction-related information.
Where payment information is processed directly by a third-party payment service provider, that provider may process your payment information in accordance with its own privacy policy and applicable laws.
3.5 Technical Information
When you access our Website, certain technical information may be collected automatically, including:
IP address;
Browser type and version;
Operating system;
Device type;
Device identifiers where applicable;
Time zone and general location information;
Website access time;
Pages visited;
Referring website;
Browsing activities and interaction information;
Cookies and similar technologies; and
Other technical information necessary for website operation and security.
3.6 Marketing and Communication Information
If you choose to receive marketing communications from us, we may collect:
Marketing preferences;
Email subscription status;
Communication preferences;
Records of communications with us; and
Your responses to promotions, surveys, or marketing activities.
4. Sensitive Personal Information
Certain types of personal information may constitute sensitive personal information under applicable Chinese laws, including information relating to financial accounts, precise location, biometric information, medical and health information, and information concerning minors under the age of 14.
We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.
Where the processing of sensitive personal information is necessary, we will comply with applicable legal requirements, including providing the required notice concerning the necessity of processing and its potential impact on your rights and interests and obtaining separate consent where required.
For example, certain payment or financial information may be processed when you choose to make a purchase. Such information will be processed only to the extent necessary for the relevant transaction and related legal or security purposes.
5. Personal Information of Minors
Our Website is intended for general consumers and is not specifically directed to children.
We do not knowingly collect personal information from children under the age of 14 without the consent of their parents or other legal guardians.
If you are a parent or legal guardian and believe that a child under the age of 14 has provided personal information to us without appropriate consent, please contact us at:
Email: wagicay@protonmail.com
If we learn that we have collected personal information from a child under 14 without the required consent, we will take reasonable steps to delete or otherwise handle such information in accordance with applicable laws and regulations.
6. How We Collect Personal Information
We may collect personal information through the following methods.
6.1 Information You Provide Directly
You may provide information to us when you:
Create an account;
Place an order;
Complete checkout;
Enter shipping information;
Make a payment;
Contact customer service;
Subscribe to marketing communications;
Submit a product review;
Complete a survey;
Participate in a promotion;
Submit feedback; or
Contact us through email, telephone, social media, or other channels.
6.2 Automatic Collection
When you use our Website, we may automatically collect certain technical information through server logs, cookies, pixels, and similar technologies.
This information helps us operate, maintain, secure, and improve our Website.
6.3 Information from Third Parties
Where permitted by law and where necessary for the purposes described in this Privacy Policy, we may receive information from third parties, such as:
Payment service providers;
Delivery and logistics providers;
Website hosting and technical service providers;
Analytics providers;
Advertising or marketing service providers;
Fraud prevention and security service providers; and
Other service providers involved in providing our products or services.
7. Why We Use Your Personal Information
We process personal information only when there is a lawful and appropriate basis for doing so under applicable law.
Depending on the circumstances, we may use personal information for the following purposes:
7.1 Processing and Fulfilling Orders
We may use your information to:
Process your order;
Confirm your purchase;
Process or facilitate payment;
Arrange shipping and delivery;
Provide order updates;
Process returns, refunds, and exchanges;
Provide customer support; and
Maintain transaction records.
7.2 Managing Your Account
We may use your information to:
Create and manage your account;
Authenticate your account;
Maintain account records;
Provide account-related services; and
Communicate with you regarding your account.
7.3 Customer Service
We may use your information to:
Respond to inquiries;
Resolve complaints;
Provide after-sales support;
Investigate transaction issues; and
Maintain records of customer communications.
7.4 Website Operation and Improvement
We may process technical and usage information to:
Operate our Website;
Improve website functionality;
Analyze website performance;
Understand how users interact with our Website;
Identify technical problems;
Prevent abuse and fraudulent activity; and
Improve our products and services.
7.5 Security and Fraud Prevention
We may process information to:
Protect our Website and systems;
Detect and prevent fraud;
Detect unauthorized access;
Protect transactions;
Investigate security incidents; and
Protect the legitimate rights and interests of Wagicay , our customers, and other individuals.
7.6 Marketing
Where permitted by applicable law and, where required, with your consent, we may use your contact information to send:
Product information;
Promotional offers;
Special offers;
Newsletters;
Surveys; and
Other marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us.
8. Legal Basis for Processing Personal Information
Under applicable Chinese law, we may process personal information where one or more lawful circumstances apply, including:
Your consent has been obtained;
Processing is necessary for entering into or performing a contract to which you are a party;
Processing is necessary to perform statutory duties or obligations;
Processing is necessary to respond to a public health emergency or protect an individual’s life, health, or property in an emergency;
Personal information has been reasonably processed in circumstances permitted by applicable law; or
Other circumstances permitted by laws and administrative regulations.
Where processing is based on your consent, you have the right to withdraw your consent. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
9. Cookies and Similar Technologies
We may use cookies and similar technologies to operate and improve our Website.
Cookies may be used for purposes including:
Keeping the Website functioning properly;
Remembering preferences;
Maintaining shopping cart information;
Supporting account functions;
Understanding website traffic and usage;
Improving website performance;
Detecting security risks; and
Supporting marketing activities where permitted by law.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.
Where applicable law requires consent for the use of particular cookies or similar technologies, we will obtain such consent in accordance with the applicable requirements.
10. Sharing and Entrusting the Processing of Personal Information
We do not sell your personal information.
We may provide or entrust the processing of personal information to third parties where necessary for the purposes described in this Privacy Policy and where permitted by applicable law.
These third parties may include:
Payment Service Providers
Payment providers may process payment and transaction information to complete your payment.
Logistics and Delivery Providers
Shipping and logistics providers may receive information such as your name, telephone number, and delivery address in order to deliver your order.
Technology and Hosting Providers
Technology providers may provide services such as:
Website hosting;
Cloud storage;
Website maintenance;
Information security;
Technical support; and
System administration.
Analytics Providers
Analytics providers may process technical and usage information to help us understand how our Website is used and improve our services.
Professional Service Providers
Where necessary, we may provide relevant information to professional advisers such as lawyers, accountants, auditors, insurers, or other professional service providers.
Where we entrust a third party to process personal information on our behalf, we will take appropriate measures as required by applicable law, including specifying the purposes, means, categories of personal information, and other applicable requirements.
Third parties may not process personal information beyond the authorized purposes and scope unless otherwise permitted by law.
11. Disclosure of Personal Information
We will not publicly disclose your personal information unless:
You have provided separate consent where required;
Disclosure is necessary to provide a product or service requested by you;
Disclosure is required by applicable law or regulatory authorities;
Disclosure is necessary to protect the safety of individuals or significant public interests in circumstances permitted by law; or
Another circumstance permitted by applicable law applies.
12. Transfer of Personal Information
If we transfer personal information to another entity because of a merger, acquisition, restructuring, division, dissolution, bankruptcy, or similar transaction, we will handle such transfer in accordance with applicable laws.
Where legally required, we will inform you of the relevant recipient and the applicable purposes and means of processing.
The recipient will be required to continue complying with applicable personal information protection obligations.
13. Cross-Border Transfer of Personal Information
We primarily process and manage personal information in accordance with applicable laws and regulations of the People’s Republic of China.
If it becomes necessary to provide personal information to an overseas recipient for business or other legitimate purposes, we will comply with applicable Chinese laws and regulatory requirements concerning cross-border provision of personal information.
Where required, we will:
Inform you of the relevant overseas recipient and its contact information;
Inform you of the purposes and means of processing;
Inform you of the categories of personal information involved;
Inform you of the applicable methods and procedures for exercising your personal information rights;
Obtain separate consent where required; and
Complete the applicable cross-border personal information compliance mechanism, such as a security assessment, personal information protection certification, or standard contract mechanism, where required by law.
We will take appropriate measures to protect personal information during cross-border transfers.
14. Data Security
We take reasonable and appropriate measures to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or other unlawful processing.
These measures may include:
Access controls;
Account and system authentication;
Security monitoring;
Encryption or other technical protection measures where appropriate;
Data access restrictions;
Internal management procedures;
Employee confidentiality obligations;
Security training; and
Incident response procedures.
We limit access to personal information to employees, contractors, and service providers who need such information for legitimate business purposes.
No method of transmission or storage can be guaranteed to be completely secure. However, we will take reasonable measures to protect your personal information in accordance with applicable laws and regulations.
15. Personal Information Security Incidents
If a personal information security incident occurs, we will take appropriate measures to prevent further harm and handle the incident in accordance with applicable laws and regulations.
Where notification is required by law, we will notify affected individuals and/or the competent authorities in accordance with applicable requirements.
Depending on the circumstances, such notification may include:
The nature and possible consequences of the incident;
Measures we have taken or will take;
Recommendations for individuals to reduce risks; and
Other information required by applicable law.
16. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
When determining the retention period, we consider factors including:
The purpose of processing;
The type and amount of personal information;
The sensitivity of the information;
Potential risks to individuals;
Legal, accounting, tax, and regulatory requirements;
Dispute resolution requirements; and
Whether the purpose can be achieved through other means.
When the retention period expires, we will delete or anonymize the personal information in accordance with applicable laws, unless retention is otherwise required or permitted.
17. Your Rights Regarding Personal Information
Subject to applicable laws and regulations, you may have the following rights regarding your personal information:
17.1 Right to Know and Decide
You may have the right to know how your personal information is processed and to make decisions regarding the processing of your personal information.
17.2 Right of Access
You may request access to personal information that we hold about you.
17.3 Right of Correction
If your personal information is inaccurate or incomplete, you may request that we correct or supplement it.
17.4 Right of Deletion
Under circumstances provided by applicable law, you may request that we delete your personal information.
17.5 Right to Withdraw Consent
Where processing is based on your consent, you may withdraw your consent.
Withdrawal of consent will not affect the lawfulness of processing conducted before the withdrawal.
17.6 Right to Restrict or Refuse Processing
Under circumstances provided by applicable law, you may request restriction of or object to certain processing activities.
17.7 Right to Obtain a Copy
Subject to applicable law and technical feasibility, you may request a copy of your personal information.
17.8 Right to Request Transfer
Where applicable under Chinese law and regulatory requirements, you may request that your personal information be transferred to another personal information processor designated by you.
17.9 Right to Cancel Your Account
Where we provide an account registration function, you may request cancellation of your account, subject to applicable legal requirements.
17.10 Other Rights
You may have other rights provided by applicable Chinese laws and regulations.
18. How to Exercise Your Rights
To exercise your rights or submit a privacy-related request, please contact us:
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China
Working Hours: 9:00 AM – 6:00 PM
When handling a request, we may ask you to provide appropriate information to verify your identity and ensure the security of your personal information.
We will generally respond within the time period required by applicable laws and regulations.
If we are unable to fulfill your request, we will explain the applicable reasons to the extent permitted by law.
19. Marketing Communications
Where permitted by applicable law, we may send you information about our products, promotions, discounts, surveys, and other marketing activities.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in a marketing email;
Contacting us at wagicay@protonmail.com; or
Using another unsubscribe method provided in the relevant communication.
Please note that even if you opt out of marketing communications, we may still send you non-marketing communications that are necessary to complete or manage your order, account, transaction, or other services you have requested.
20. Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, payment platforms, social media services, or other third-party services.
We do not control the privacy practices of third parties.
When you access a third-party website or service, your personal information may be subject to that third party’s privacy policy and terms.
We recommend that you carefully review the privacy policies of third-party services before providing personal information.
21. Third-Party Payment Services
When you select a payment method, your payment may be processed by a third-party payment service provider.
Such providers may collect and process payment information necessary to complete your transaction.
We do not intend to collect or store complete payment card information unless necessary and permitted by applicable law.
The processing of payment information by third-party payment providers is subject to their applicable terms and privacy policies.
22. Automated Decision-Making
We may use automated technologies for purposes such as website analytics, security, fraud prevention, and product or service optimization.
Where automated decision-making is used in circumstances covered by applicable Chinese laws, we will comply with applicable requirements concerning transparency, fairness, and protection of individuals’ rights.
Where required by law, you may have the right to request an explanation or object to a decision made solely through automated decision-making that has a significant impact on your rights and interests.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our business;
Website functions;
Personal information processing activities;
Applicable laws and regulations; or
Data protection practices.
When we make material changes, we will provide appropriate notice through the Website or other reasonable means as required by applicable law.
The updated Privacy Policy will become effective on the date stated at the beginning of the revised policy.
We encourage you to review this Privacy Policy periodically.
24. Complaints and Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our processing of personal information, please contact us first.
Shenzhen Wanyu Chengda Technology Co., Ltd.
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China
Working Hours: 9:00 AM – 6:00 PM
You may also have the right to file a complaint with the competent personal information protection or other relevant regulatory authority in accordance with applicable law.
25. Applicable Laws
This Privacy Policy is intended to be interpreted and applied in accordance with the applicable laws and regulations of the People’s Republic of China.
Nothing in this Privacy Policy limits any mandatory rights or protections available to individuals under applicable law.
26. Contact Information
For all privacy-related inquiries, please contact:
Shenzhen Wanyu Chengda Technology Co., Ltd.
Website: https://www.wagicay.com/
Email: wagicay@protonmail.com
Mobile: +86 13005435404
Address: Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, Guangdong, China
Working Hours: 9:00 AM – 6:00 PM
Last Updated: September 28, 2026