Contact Us

Need Help?

We’re here to help.

If you have questions about your order, products, shipping, returns, or other customer service matters, please feel free to contact the Wagicay team. We will review your inquiry and provide assistance as soon as reasonably possible.

Contact the Wagicay Team

By Email

Email: wagicay@protonmail.com

For order-related inquiries, please include your order number and a brief description of your question so that we can assist you more efficiently.

By Phone

Phone: +86 13005435404

Our customer service team can assist with general questions regarding products, orders, and after-sales service.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (China Standard Time, UTC+8)

Messages received outside our regular customer service hours will be reviewed during the next available business period.

Company Information

Company Name:
Shenzhen Wanyu Chengda Technology Co., Ltd.

Business Address:
Room 22I, Building A, Zhongzhi Times Square, No. 110, Donghuan 2nd Road, Fukang Community, Longhua Street, Longhua District, Shenzhen, China

Email:
wagicay@protonmail.com

Phone:
+86 13005435404

Working Hours:
9:00 AM – 6:00 PM (China Standard Time, UTC+8)

Website:
www.wagicay.com

Order & After-Sales Support

For questions concerning an existing order, including order status, delivery, product information, returns, refunds, or other after-sales matters, please contact us using the email address or telephone number above.

To help us process your request efficiently, please provide relevant order information when contacting us. We may need to verify order details before providing information relating to a specific transaction.

We respect the privacy of our customers and handle personal information in accordance with applicable laws and our Privacy Policy. Please avoid including unnecessary sensitive personal information in your initial inquiry.

We’re Here to Listen

Your questions and feedback are important to us. Whether you need assistance before placing an order or have a question after receiving your product, the Wagicay team welcomes your inquiry.

Thank you for choosing Wagicay .

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